Complaints which fall outside of due process will be handled on an individual or case by case basis. Upon receiving an informal or written complaint, the Program Director/ Department Chair will assimilate the information presented and respond accordingly depending upon the nature of the complaint. With respect to employers of graduates and/or the general public, the Program Director/ Department Chair may seek consultation from the program’s Advisory Board and/ or the Dean of Health Professions and/or the Vice President for Academic Affairs.  All complaint records including plan for improvement and outcomes will be maintained and held in a locked file cabinet located in the office of the Program Director/ Department Chair.


Information regarding filing a complaint with CAPTE {Commission on Accreditation for Physical Therapy Education} regarding the program or CAPTE

You may also contact the Accreditation Department at or by calling 703-706-3245.

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