FREE! Essential Skills for Supervisors Training

This program is offered by the Executive Office of Labor and Workforce Development, funded by The Workforce Training Fund and administered by Commonwealth Corporation.

This highly interactive “live remote” training program consists of (10) 3-hour modules delivered over 10 consecutive weeks.

Topics Include:

• Role of the Supervisor
• Communication Styles
• Performance Coaching
• Difficult Conversations
• Motivation and Conflict
• Effective Delegation
• Employee Performance
• Overview of Labor Laws Part I
• Overview of Labor Laws Part II
• Performance Reviews

Business Eligibility Requirements:

• Trainees must be paid on Massachusetts payroll
• Companies must:

— Pay unemployment insurance

— Be current with all fiscal responsibilities to the State of Massachusetts

— Have 100 employees or fewer

— Pay employees while in training

— Submit a current Certificate of Good Standing

SEATS ARE LIMITED. RESERVE YOUR SPACE NOW!

PROGRAM NINE
April 20–June 22

Tuesdays: 8:30 AM–11:30 AM

PROGRAM TEN
April 23–May 28

Fridays: 11:30 PM–2:30 PM

June 3–June 24

Thursdays: 11:30 PM–2:30 PM

Contact: Elaine Champagne, 978-236-1206 or request information at:
echampag@northshore.edu