This program is offered by the Executive Office of Labor and Workforce Development,
funded by The Workforce Training Fund and administered by Commonwealth Corporation.
This highly interactive“live remote”training program consists of (10) 3-hour modules delivered over 10 consecutive weeks.
Corporate Training Solutions (CTS) at NSCC serves North Shore companies with training
tailored to your business' specific goals – and delivers it at your business, on your
schedule and customized to fit your business' needs. Maximize your business investment
with customized training delivered by industry experts that will produce results.
We can help you:
Operate at a more profitable level
Improve communication and collaboration
Deliver world-class customer service
Retain valuable employees
200
Companies who benefited from customized group training
$2.2M
MA Workforce Training Funds accessed by businesses via CTS
500
Employees from 73 companies received Essential Skills for Supervisors training
Corporate Training Solutions focuses on your industry sector.
From safety to design, CTS programs give your company the competitive edge. Courses
for green-collar jobs include weatherization, energy audits (Building Performance
Institute), and Leadership in Energy and Environmental Design (LEED) certification.
Other topics include:
Construction Supervisor
Customer Service
Finance and Budgeting
Leaderships Skills for the Workplace
Management and Supervisory Programs
OSHA
Project Management
Time Management
Microsoft Office Suite
Access, Excel, Outlook, PowerPoint, Word, SharePoint, and MS upgrades
CTS offers off-the-shelf and customized programs for financial services institutions.
We design organization-specific trainings for those in the banking, accounting, bookkeeping,
insurance, real estate, and tax fields. Obtain certification or gain a solid foundation
for financial standards and efficiency.
Topics include:
Certified Bookkeeper
Creating Excellent Customer Service
Dress for Success
Executive Coaching
Finance for the Non-Financial Manager
Leadership development
Management and supervisory programs
Presentation skills
QuickBooks
Sales
Microsoft Office Suite
Access, Excel, Outlook, PowerPoint, Word, SharePoint, and MS upgrades
CTS serves not only the private sector, but the public and non-profit sectors, as
well. We provide government agencies and non-profits with customized trainings and
workshops to build skills and knowledge in all areas of running effective organizations.
Topics include:
Accent modification
Building and strengthening relationships
Cultural Competency
Effective Communications
Email Etiquette
Executive Coaching
Leadership development
Presentation skills
Principles of LEAN office
Running effective meetings
Working with teams
Microsoft Office Suite
Access,Excel,Outlook, PowerPoint, Word,SharePoint, and MS upgrades
CTS is proud to serve the healthcare community by providing industry-driven training
programs that keep pace with rapid changes in healthcare. Whether it's our Supervisors
Connection Series or one of our customized programs designed to fit your needs, we
cover the evolving, important, and sensitive topics related to the healthcare industry.
Topics include:
Accent Modification
Central Sterile Processing Technician
Community Health Worker
CPR & First Aid
Creating excellent customer service
Dental Assistant
EKG Technician
English for Speakers of Other Languages (ESOL)
Executive coaching
Front Line Supervisors
Medical coding
Medical Interpreting
Nurse Assistant and Home Health Aid Certification
Phlebotomist
Recovery Coach
Spanish for the healthcare professional
Strategic planning
Working with teams
Microsoft Office Suite
Access, Excel,Outlook, PowerPoint, Word,SharePoint, and MS upgrades
CTS has extensive expertise working with our region's providers of hospitality services.
Beyond our work with those in the travel and tourism business, such as hotels and
resorts, CTS has created high-quality programs for industries such as hospitals, educational
settings, and food service establishments.
Topics include:
5-Star Communications and Employee Engagement
5-Star Customer Service: Wowing the Customer
5-Star Stress Reduction Using Mindfulness Techniques
Transform your Managers to Become Effective Coaches
Unleashing the Power of Motivation
Food Safety
Language skills /ESOL
Leadership development
Supervisory skills
CTS provides programs and performance improvement solutions to meet the diverse needs
of the distribution, engineering, and manufacturing companies in and around the North
Shore. Programs are developed in conjunction with industry professionals and can boost
productivity, identify performance gaps, and improve skills. Our programs will give
your company the competitive edge.
Topics include:
Accent reduction
AutoCAD
Blueprint reading
Continuous Improvement
Creating excellent customer service
English for speakers of other languages (ESOL)
Executive coaching
Food safety for food manufacturers
GD&T
ISO
Kaizen
Leadership development
OSHA
Principles of LEAN Manufacturing
Principles of LEAN office
Problem solving
Project management
Six Sigma
SolidWorks
Spanish for the manufacturing professional
Strategic planning
Supply chain management
Value stream mapping
Working with teams
Microsoft Office Suite
Access, Excel,Outlook, PowerPoint, Word,SharePoint, and MS upgrades
We have you covered when it comes to improving your employees' technical expertise.
CTS provides high-level trainings for individuals, employees, and employers to develop
or enhance their technical skills. From computer workshops to software training to
on-site customized programs, we have the experts and the curricula that form the perfect
fit for your organization.
Topics include:
AutoCAD
CISCO
CompTIA A+,Network+, Security+
Customer service
Cybersafe
Executive coaching
Google Analytics
Leadership development
Management and supervisory programs
Service desk and support analyst
Technical writing for the professional
Microsoft Office Suite
Access, Excel,Outlook, PowerPoint, Word,SharePoint, and MS upgrades
Elaine Champagne Corporate Training Solutions Director of Sales/Workforce Development Phone: 978-236-1206 Email: echampag@northshore.edu
Helene VanDernoot Corporate Training Solutions Director of Business and Industry Programs/Workforce Development Phone: 978-236-1207 Email: hvandern@northshore.edu Susan Ryan CTS Fulfillment Specialist Phone: 978-236-1240 Email: sryan@northshore.edu