For ALL Campus Emergencies, please call Campus Police at Extension 6222

The resources listed below are here to support you. If you need services beyond the providers that are listed below, you are encouraged to stop by the Wellness and Accessibility Services office (LW126 or DB212). You may also want to visit: Wellness  

Community Emergency Service Providers (ESP)

For Mental Health Emergencies

The Emergency Service Provider Crisis Response Team is a community resource that provides on-phone and on-site mental health evaluations, crisis intervention, stabilization (mental health hospital care), and follow up care for children and adults in mental health distress. Just simply call the 24-hour access number listed that covers your area of residence. This resource is AVAILABLE 24 hours/7 days per week.

ECS (Eliot Community Services)
24-hour access: 1-800-988-1111
Areas covered: Lynn, Everett, Lynnfield, Malden, Medford, Melrose, Nahant, North Reading, Reading, Saugus, Stoneham, Swampscott and Wakefield

Lahey Behavioral Health
24-hour access: 1-866-523-1216
Areas covered: Danvers, Amesbury, Beverly, Boxford, Essex, Georgetown, Gloucester, Groveland, Hamilton, Haverhill, Ipswich, Manchester by the Sea, Marblehead, Merrimac, Newbury, Newburyport, Middleton, Peabody, Rockport, Rowley, Salem, Salisbury, Topsfield, Wenham and West Newbury

For Andover, North Andover, Methuen, and Lawrence, call Lahey Behavioral at 1-877-255-1261.

For Lowell, Billerica, Chelmsford, Dracut, Dunstable, Tewksbury, Tyngsboro, and Westford, call Lahey Behavioral at 1-800-830-5177.

BEST TEAM (Boston Emergency Services Team)
24-hour access: 1-800-981-4357
Areas covered: Chelsea, East Boston, Revere, Winthrop, Back Bay, Beacon Hill, Brighton, Charlestown, Hyde Park, Jamaica Plain, Mission Hill, North End and Roslindale

Support for Mental Health and Physical Wellness

Connect with trained counselors to talk about cultural, physical, and mental health challenges as you pursue your college education. Counselors are available to speak with you 24/7 in these five languages: English, Spanish, French, Mandarin, and Cantonese. This is a free and confidential service for NSCC students! Download TELUS Health Student Support app from the Google Play or Apple Store, or visit their website.


Other Resources

  • Visit the new Massachusetts Network of Care website to locate behavioral health resources in your area. 
  • Find services to support the emotional and mental wellness of specific racial, ethnic, or cultural identity groups at the Culturally Responsive Behavioral Health Resource Hub.
  • Contact SAMHSA’s Disaster Distress Helpline. The Helpline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters. Call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.
  • Contact the Massachusetts Emergency Services Program/Mobile Crisis Intervention (ESP/MCI) - 1-877-382-1609 (read more about this program)
  • CALM-Take a Deep Breath - Find free tools to help you lower stress levels, and to help you and your loved ones stay distracted during this time. Please note that some services are free, but some do require subscription. 

Crisis Intervention 'Text' Hotline

*Text ‘HOME’ To 741-741 *
Crisis Text Line is a national, 24/7 Crisis-Intervention Hotline. Conversations are conducted via text ONLY. Send a Text if you are experiencing an emotional crisis-anytime, anywhere, and a live trained counselor will receive your text and respond quickly. Crisis counselors only know what ‘texters’ share with them and that information stays confidential. Crisis Text Line does NOT charge ‘texters’. It is a FREE service. (Standard text rate fees apply if your phone carrier charges for text messaging service).

Please note: Crisis Text Line’s crisis counselors are not therapists, and should not replace long term therapy services.
For more information please visit the Crisis Intervention 'Text' Hotline website

Suicide Prevention

24 hour hotline: 617-247-0220
Samaritans of Boston website

National Suicide Prevention Lifeline
24 hour hotline: 988
Suicide Prevention Lifeline website

The Trevor Project (for LGBTQ youth)
24 hour hotline: 866-488-7386
The Trevor Project website


North Shore Rape Crisis Center
24 hour hotline: 800-922-8772
North Shore Rape Crisis Center website

Boston Area Rape Crisis Center (BARCC)
800-841-8371 (ENGLISH)
800-223-5001 (SPANISH)
Boston Area Rape Crisis Center website

Domestic Violence & Dating Abuse

Toll Free #: 877-785-2020
SafeLink website

Healing Abuse, Working for Change (HAWC)
24 hour hotline: 800-547-1649
Healing Abuse, Working for Change (HAWC) website

Love is Respect (Teen Dating Abuse)
24 hour hotline: 866-331-9474
Love is Respect website

The Network la Red (LGBQ/T)
Toll Free: 800-832-1901
The Network la Red website

Find a Domestic Violence Shelter near you:
Domestic Violence Shelter Directory

Childcare/Parents Resources

Child Circuit Resource:
Child Care: 
24/7 Parenting Stress Line

Food Stamps and Food Pantries

Food Stamp Assistance
SNAP: 1-877-382-2363
How to Apply for Food Stamps Assistance

Project Bread
Project Bread FOODSOURCE Hotline: 1-800-645-8333
Project Bread FOODSOURCE website

Essex County Hunger Relief
Click on "Find Food" tab for a list of the North Shore areas local food pantries and hours.
Essex County Hunger Relief website


Information for Families:
If you have a dependent under 21 or are pregnant, visit your local Department of Transitional Assistance (DTA) office. Find your local Department of Transitional Assistance office.

Information for Individuals:
Individuals aged 18 and over: call local shelters for bed availability. Find a list of shelters in your area.

Individuals aged 17–24 years: call or visit ‘The Haven Project
The Haven Project
57 Munroe Street 
Lynn, MA 01901
Drop-in hours from 4:00pm – 7:00pm on Tuesdays, Wednesdays, and Thursdays.
The Haven Project website

Department of Transitional Assistance (DTA) Locations
45 Congress Street 
Salem, MA 01970 
7:00am – 5:00pm

245 Commercial Street 
Malden, MA 02148
7:45am – 5:00pm

280 Merrimack St.
Lawrence, MA 01843 
7:00am – 5:00pm

Please call DTA 24/7 Assistance line: 1-877-382-2363
Department of Transitional Assistance website

Massachusetts Homeless Shelter Directory
Massachusetts Homeless Shelter Directory website

Massachusetts Coalition for the Homeless
Phone: 781-595-7570
Massachusetts Coalition for the Homeless website

Eviction: COVID Eviction Legal Help Project

MassHealth Insurance

Insurance Enrollment Centers
For assistance to enroll in MA Health or for eligibility questions, please contact:

North Shore Community Health locations. Please call for Appointments.
Salem: 978-744-8388 (Walk-In Service available in mornings only)
Peabody: 978-532-4903 (No Walk-in service available)
Gloucester: 978-282-8899 (No Walk-In Service available)
For more information on Insurance Enrollment, including hours of operation

Lynn Community Health Center
781-586-6541 OR 781-586-6540 (Walk-In service available)
More information on Lynn Community Health Center hours for services

Eating Disorders

Multi-Service Eating Disorders Association (MEDA)
Phone: 866-343-6332
Multi-Service Eating Disorders Association (MEDA) Website

The Renfrew Center of Boston
Outpatient and Day Treatment Programs
Phone: 1-800-736-3739
The Renfrew Center of Boston Website

McClean Klarman Eating Disorder Center
Residential Treatment Program
Phone: 617-855-3410
McClean Klarman Eating Disorder Center Website

Substance Abuse Services

New England Region of Narcotics Anonymous
Helpline: 1-866-NA-HELP-U (1-866-624-3578)
Narcotics Anonymous website

Learn to Cope
Support network for parents and family members
Peer Recovery Specialist: 508-801-3247
Office: 508-738-5148
Learn to Cope website

Eliot Community Human Services, Lynn, MA
Phone: 781-581-4400
Eliot Community Human Services website

Beth Israeal Lahey Health: Behavioral Services
Phone: 978-745-2440
Beth Israel Lahey Health website

North Suffolk Mental Health Association (NSMHA)
(NSMHA) Addiction Services Department, Noddles Island
Specialize in treating a variety of addictions.
Revere: 617-912-7700
Chelsea: 617-912-7900
East Boston: 617-912-7500
Boston: 617-912-7897
North Suffolk Mental Health Association website

Support for Family/Friends of Problem Drinkers

Al-Anon Family Groups
Phone: 888-425-2666
Al-Anon Family Groups website

General Mental Health Resources

Children's Friend and Family Services, Lynn, MA
Phone: 781-592-5691
Children's Friend website

Eliot Community Human Services, Lynn, MA
Phone: 781-581-4400
Eliot Community Human Services website

Lahey Behavioral Health
Phone: 978-968-1700
Lahey Behavioral Health website

North Suffolk Mental Health Association
Revere: 781-289-9331
Chelsea: 617-889-3300
East Boston: 617-569-3189
North Suffolk Mental Health Association Website

Arbour Health System
Phone: 978-373-7010
Arbour Health System website

ULifeline (on-line resource for college mental health)
Phone: 800-273-8255
ULifeline website

National Alliance on Mental Illness Local Chapter
For families coping with mental illness
National Alliance on Mental Illness Local Chapter website

General Website to find local counselors specializing in area of concern:

Psychology Today website

Support Services for Veterans & Families (SSVF) - only need 1 day of active duty service:
Lynn: Call 617-371-1706 to get more info or email to get more info.
Haverhill: Veterans Northeast Outreach Center 978-372-3626
Beverly: North Shore Veterans Counseling Services 978-921-4851
New England Center for Homeless Veterans 617-371-1800

Mental Health
Home Base Program
Phone: 617-724-5202

Lowell Veterans Center
Phone: 978-453-1151


24/7 Military Crisis Line/ Lines for Life
Phone # 1-888-457-4838
Text: MIL1 to 839863

Military HelpLine Website

Other Helpful Resources

Massachusetts 211 (General Social Service Agencies in MA)
Phone: 877-211-6277
Massachusetts 211 website

North Shore and Cape Ann Areas Community Resource Manual as published by the Children's Law Center of MA (contains numerous resources for all types of concerns)


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