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Hotlines and Websites

Mental Health Emergencies

ECS (Eliot Community Services)
24-hour access: 1-800-988-1111
Areas covered: Lynn, Everett, Lynnfield, Malden, Medford, Melrose, Nahant, North Reading, Reading, Saugus, Stoneham, Swampscott and Wakefield

Lahey Behavioral Health
24-hour access: 1-866-523-1216
Areas covered: Danvers, Amesbury, Beverly, Boxford, Essex, Georgetown, Gloucester, Groveland, Hamilton, Haverhill, Ipswich, Manchester by the Sea, Marblehead, Merrimac, Newbury, Newburyport, Middleton, Peabody, Rockport, Rowley, Salem, Salisbury, Topsfield, Wenham and West Newbury

BEST TEAM (Boston Emergency Services Team)
24-hour access: 1-800-981-4357
Areas covered: Chelsea, East Boston, Revere, Winthrop, Back Bay, Beacon Hill, Brighton, Charlestown, Hyde Park, Jamaica Plain, Mission Hill, North End and Roslindale

Crisis Intervention 'Text' Hotline

*Text ‘START’ To 741-741 *
Crisis Text Line is a national, 24/7 Crisis-Intervention Hotline. Conversations are conducted via text ONLY. Send a Text if you are experiencing an emotional crisis-anytime, anywhere, and a live trained counselor will receive your text and respond quickly. Crisis counselors only know what ‘texters’ share with them and that information stays confidential. Crisis Text Line does NOT charge ‘texters’. It is a FREE service. (Standard text rate fees apply if your phone carrier charges for text messaging service)
Please note: Crisis Text Line’s crisis counselors are not therapists, and should not replace long term therapy services.
For more information please visit the Crisis Intervention 'Text' Hotline website

Suicide Prevention

24 hour hotline: 617-247-0220
Samaritans of Boston website

National Suicide Prevention Lifeline
24 hour hotline: 800-273-8255
Suicide Prevention Lifeline website

The Trevor Project (for LGBTQ youth)
24 hour hotline: 866-488-7386
The Trevor Project website


North Shore Rape Crisis Center
24 hour hotline: 800-922-8772
North Shore Rape Crisis Center website

Boston Area Rape Crisis Center (BARCC)
800-841-8371 (ENGLISH)
800-223-5001 (SPANISH)
Boston Area Rape Crisis Center website

Domestic Violence & Dating Abuse

Toll Free #: 877-785-2020
SafeLink website


Healing Abuse, Working for Change (HAWC)
24 hour hotline: 800-547-1649
Healing Abuse, Working for Change (HAWC) website

Love is Respect (Teen Dating Abuse)
24 hour hotline: 866-331-9474
Love is Respect website

The Network la Red (LGBQ/T)
Phone: 617-724-4911 or Toll Free: 800-832-1901
The Network la Red website


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