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Meeting System Check Requirements

The Browser Checker examines your computer for components that Blackboard Learn needs in order to operate effectively. The Browser Checker is also located in the homepage after login. To verify your browser in Blalckboard:

  1. Open the Web browser you will be using throughout the online course.
  2. Go to the Blackboard Learn site and log in. Be sure to enter the site through the NSCC Central Authentication link.
  3. Locate the Browser Checker on the Blackboard Learn My Home page.
  4. Click the Launch Browser Checker button.
  5. Verify that your Web browser meets all of the system requirements.

Passing All System Check Requirements

Screenshot showing requirements passing test

If you see a message that your Web browser is properly recognized AND you see green checkmarks next to all items, your browser is completely set up. You do not need to make adjustments to it.

Notes

  • If you are using Internet Explorer, be sure the Compatibility View is off.
  • If you pass Java/JRE (Java Runtime Environment), cookies, pop-up blocker, you should be able to use all of the main features of Blackboard Learn. Please note that the Java/JRE plugin may not show a green check during browser testing. Be sure to have Java/JRE installed in your computer.

Unsupported Web Browser

If you see a message that your Web browser is not supported by Blackboard Learn, you need to install a browser that is supported. A complete list of supported Web browsers is available.

Missing Plugins and Freeware

If you see a red X by any of the items, you will need to change your Web browser settings and/or install freeware to your computer.

Notes

  • Chrome and Edge do not support NPAPI plugins. You will notice that these browsers will not pass the Java/JRE and Adobe Flash checks. You may encounter problems uploading multiple files, as well as playing some media (audio/video) file types.
  • Internet Explorer will also not pass the Adobe Flash and Shockwave Player checks. You may encounter problems playing some media (audio/video) file types.

Required Components:

Javascript
Javascript is a programming language that runs on a Web browser. Blackboard Learn uses this language to be functional. If Javascript is not enabled, the system will not work for specific purposes. | Enable Javascript Instructions

Cookies
Cookies are small pieces of data stored in your Web browser. Blackboard Learn uses cookies as a way to keep track of your movements within the Learn site. This is why it is important to enable your Web browser to accept cookies. | Enable Cookies Instructions

Java/JRE (Java Runtime Environment)
Java is a programming language, and Blackboard Learn will not work properly if it is not installed. | Download and Enable Java Instructions

Popups
Often, Blackboard Learn opens course-related content in a new window. Having a popup blocker can prevent you from accessing this information and/or taking tests. Be sure to allow for popups. | Disabling Popup Blockers Instructions

Optional Components

Adobe Flash Player
Adobe Flash Player is a browser-based application for viewing multimedia, as well as streaming audio and video content. | Download Adobe Flash Player | Enabling instructions

PDF Viewer
Course materials may be provided in PDF format. Browsers now have a built-in PDF viewer. If PDFs do not display, be sure to enable the PDF viewer for your browser. You can also view PDFs using Adobe Reader. | Download Adobe Reader

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