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This 54-hour course, offered in collaboration with Global Link Translations & Interpreting Services, will help new and experienced interpreters to work in hospitals, health clinics, law offices, governmental agencies, and more, following the standards and ethics of the profession. This course is open to all languages, but students must be able to fully comprehend and communicate in both English and at least one other language. Because a selective interview is required before acceptance, students must register at least two weeks in advance. A certificate will be awarded upon satisfactory completion of this course and participants receiving a certificate will be given the opportunity to interview with Global Link Translation & Interpreting Services for potential employment as interpreters.

Event Planning is one of the most exciting fields to be in today. An event planner's job is dynamic, rewarding and fun. In this course you will learn the fundamentals of event planning, explore the various facets of an event planner's job, define industry terms and gain practical insight into the valuable tools and resources available to help you become a successful event planner.

Increase your potential for career growth and sharpen your delegation, organization and planning skills. This course will discuss concepts such as the definition of a project, the nature of a project team, the role and function of the project manager and various techniques, charts and structures to provide future project management success.

Learn the basics of professional bartending for all your needs from a small house party to a large professional bar. Sorry, no alcohol used, but the results will be the same. T.I.P.S. (Training Intervention Procedures of Servers of Alcohol) is included on the last night of class. Textbook for T.I.P.S. may be purchased that evening from the instructor for $22.00.

Designed to help participants restructure, rework or prepare, for the first time, resume and cover letters designed to attract immediate interest by the reader/prospective employer. Each session will include one hour preparing or editing a resume and multiple cover letters; the second hour will include discussion and strategies concerning interviewing in the current job market along with mock interviews focused on your area of interest.

Enter the pharmacy field and take the Pharmacy Technician Certification Board's (PTCB) exam. Technicians work in hospitals, home infusion pharmacies, community pharmacies, and health care settings, working under the supervision of a registered pharmacist. Course content includes medical terminology specific to the pharmacy, reading and interpreting prescriptions and defining drugs by generic and brand names. You will learn dosage calculations, I.V. flow rates, drug compounding, dose conversions, dispensing of prescriptions, inventory control, and billing and reimbursement.

Learn how to understand and use the Massachusetts State Building Code (1&2 family) and the energy Code (IECC). It will show how the Codes are structured and how to navigate the Codes to answer any question that the Code address. At the completion of the course the student will be ready for the Board of Building Regulations and Standards (BBRS) Construction Supervisors License Exam (Restricted 1&2 family).

Learn how to intervene before a person becomes intoxicated; about the effects of alcohol, blood alcohol content levels, and how your body eliminates alcohol. Learn to fine-tune your "people" skills by observing different behavior cues that people exhibit when reaching their limits. Learn to key in absorption rate factors that can affect people's tolerance. This course is for bartenders, waitresses, and parents of teenagers. Textbook may be purchased from the instructor for $22.

Public speaking is fear number one. Conquer that fear and watch your personal and professional life transform as you take on new responsibilities and challenges. Slowly expand your comfort zone as you participate in progressive, non-threatening exercises, and you'll be amazed at your transformation.

Central Sterile Processing Technicians clean and sterilize surgical instruments and medical equipment. Technicians set up equipment and deliver them to surgical areas, hospital rooms, clinics and even patient's homes. Students learn how to assemble, adjust and check non-sterile equipment, and sterile supplies needed for surgery or other medical procedures. Learn how Central Sterile Processing departments manage inventory, order supplies, inspect, maintain, deliver and retrieve equipment and instruments for surgery, emergency room and other patient care units. Upon completion of this 100 hour program, students will be able to test for the National Certifying Exam given by the International Association of Healthcare Central Service Material Management Association (IAHCSMM). Once employed, you must accumulate 400 hours work experience within 6 months to become fully certified. Program includes classroom, lab, and experience in a sterile processing department during the clinical portion of the program. This is a physical job which requires the ability to lift at least 50 pounds. Assessment testing (at the College's Center for Alternative Testing) is required prior to registration. A CORI check is required prior to clinical experience. Clinical experience may be on Monday, Wednesday or Thursday, based on consultation with instructor in class.

The SHRM Essentials of Human Resource Management Certificate Program is a premier introductory course offering a broad overview of the human resource function. This course covers real-life HR issues and today's most vital and timely topics, including employment law, selecting qualified employees, compensation, orientation and training, and the employee performance process. Textbook included.

Enter the health care field with a 100-hour dual-certification training program for Certified Nurse Assistant (CNA) and Home Health Aide. Fulfill your classroom hours on campus and your clinical experience in a local nursing facility with our Registered Nurse instructors. Students must take the State board examination to become a Certified Nurse Assistant. You will also receive a Home Health Aide Certificate. The skills taught in our State-licensed certificate program include vital signs, moving and turning patients, personal care basics, bed making, bed bath and feeding, record keeping and responding to emergencies. The five-week class meets Monday through Thursday evenings.
Assessment testing (at the College's Center for Alternative Testing) is required prior to registration. Proof of immunizations and a negative TB test is required. A CORI check is required two weeks before class starts. You must call Lorraine @ 978-236-1204. Students must take the State board examination and become a Certified Nurse Assistant/Home Health Aide in the state of Massahusetts. Note: Due to limited seating, students must withdraw one week prior to the start of class to receive a refund.

This course provides an up-to-date overview of key human resource management concepts and trends. This powerful tool not only prepares you for the PHR or SPHR certification exam it also improves your workplace effectiveness immediately. Textbook included.

Learn how to research and develop relationships with potential funding sources, organize grantwriting campaigns, and prepare proposals. Requirements: Microsoft Word, the free Adobe Acrobat reader, Internet access, email, and the Internet Explorer or Netscape or Firefox Web browser. Eligible for 24 PDPs

Master twelve career-enhancing skills including goal setting, time management, personal organization, and creativity. Requirements: Internet access, email, and the Internet Explorer or Netscape or Firefox Web Browser.

Learn to prepare grant proposals that get solid results for your favorite organization or charity. Over $200 billion annually is available for worthy causes and most people don't know how to prepare the application that will deliver needed funding. Avoid the mistakes that get applications for wonderful projects tossed into the wastebasket! Learn how to write professional proposals that actually succeed. Requirements: Internet access, email, and the Internet Explorer or Netscape or Firefox Web browser.

Learn how to be an effective manager or supervisor. Master the basics of business and organizations, learn the people skills required to motivate and delegate, and learn tools for solving problems and resolving conflicts. Requirements: Internet access, email, and the Internet Explorer or Netscape or Firefox Web browser.

Learn how to be an effective manager or supervisor. Master the basics of communicating effectively and learn tools for developing your own interpersonal skills. Requirements: Completion of Fundamentals of Supervision and Management I (or equivalent experience), Internet access, email and Internet Explorer or Netscape or Firefox Web browser.

Develop new skills in identifying and satisfying customer needs. Discover the best methods for measuring customer service and applying the principles of consumer behavior to your business. Master customer service concepts, including target marketing, market segmentation, the marketing mix and quality function deployment. Learn to differentiate between industrial and consumer marketing; how to support new product introductions; satisfy international customers; work in a call center; and minimize customer complaints. Requirements: Internet access, email and the Internet Explorer or Netscape or Firefox Web browser.

Discover and master the essentials of managerial and staff support, information and records management, communications technology, travel and meeting coordination, space planning, and office ergonomics. Requirements: Internet access, email, and Internet Explorer or Netscape or Firefox Web browser.

Good grant writing consultants are always in demand. Learn how you can use a basic knowledge of grant and proposal writing to become an expert in the red-hot grant consulting field. This is one field where your creative writing skills touch thousands of people and literally make a difference in their quality of life. Requirements: A basic understanding of the grant writing process, Internet access, email, and the Internet Explorer or Netscape or Firefox Web browser.

Do you know the best way to present information in a grant proposal? An experienced grant writer will show you how to research and write proposals that get funded. Learn what to do--and more importantly what not to do--on every part of your proposal. Gain a full understanding of the criteria funders use to determine whether your grant proposal gets funded or rejected. Discover a number of significant finishing touches that can give your project the edge over others. Requirements: Completion of an introductory grant writing course or equivalent experience, Internet access, email, and the Internet Explorer or Netscape or Firefox Web browser. Eligible for 24 pdps.

Today, there are no shortages of opportunities for skilled salespeople. In good times or bad, companies never stop looking for sales representatives that can help them meet their financial goals. If you've always dreamed of becoming successful in sales, this course is exactly what you need. Learn how to: turn prospects into buyers, provide proper customer service, develop a sales plan, and more! Requirements: Internet access, email, and the Internet Explorer or Netscape or Firefox Web browser.

Learn the secret to converting a potential customer into a long-term asset. Find out how to lay the groundwork for repeat business and your future success. Requirements: Internet access, email, and the Internet Explorer or Netscape of Firefox Web browser.

Would you like to prepare for a career as a veterinary assistant? Learn from a practicing veterinarian and college instructor-- how to counsel veterinary clients on pet nutrition, vaccinations, worms, fleas, first aid, euthanasia, and alternative medicine. Get a taste of how a veterinary hospital runs as a small business by focusing on billing, workforce safety, and marketing through client education programs. Requirements: Internet access, email, and the Internet Explorer or Netscape or Firefox Web browser.