A - Z | Find Courses | Find Faculty & Staff | Search Site
North Shore Community College
You are here: Home  >  Student Financial Services  >  Refund Policy

NSCC Refund Policies

North Shore Community College will refund tuition and fees up to a certain point. Please review the refund deadlines listed for the current semester. Students are responsible for withdrawing from the courses they do not attend or stop attending through their Pipeline account. Students who stop attending classes or do not attend, but fail to withdraw by the end of the add/drop period will be responsible for paying for their courses.

When students withdraw from courses or make a change to their enrollment that creates a credit balance, Student Financial Services staff will review and determine if eligible refunds should be sent back to the credit card(s) that were used to make web payment(s), to the verified ACH profile, or mail a paper check to the address on file.

For students with financial aid and/or outside agency payments, we will review your account upon withdrawing to see if your financial aid will need to be returned or if you can keep a portion of it. We will also refund any other agencies directly that has made a payment on your behalf. Please review the Financial Aid Withdrawal Policy for more information on how your financial aid is calculated.

Students who are interested in setting up an ACH profile to receive refunds electronically (eRefund) may do so through their Pipeline account. Students may also update their bank account information or cancel the eRefund profile online any time.

  1. Log into your Pipeline account.
  2. Select the School Services Tab at the top.
  3. Select Account Inquiry and Payment Options.
  4. Select eRefunds tab to setup an ACH profile

Refund Deadlines for Non-Credit Classes

Student who are taking non-credit courses must follow the official non-credit course refund policy.

  • 100% Refund: Students are required to officially withdraw from the course BEFORE the second class meeting time
  • No Refund: Students who withdraw after the second class meeting time will be held responsible for all of the balance due on the account

To officially withdraw from one of two meeting activity, students must contact the Office of Corporate & Professional Education by email or by phone at least 72 hours before the activity begins, in order to be consider for a tuition refund.

The Office of Corporate & Professional Education can be reached by phone at 978-762-1200 or by email at professional@northshore.edu.

* Our eRefund process is set up to refund the credit card(s) that were used to make web payment(s) first when possible. If we have no sufficient credit card payment(s) on file, the refund will be sent to the verified ACH profile, or be processed as a paper check.

Sign In