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Disabling Pop-up Blockers

Using a pop-up blocker can prevent you from being able to view course materials in the learning management system and from taking tests successfully.

You will need to disable the pop-up blocker on your Web browser. Do this by:

Internet Explorer (version 11)

  1. Go to Tools and select Pop-up Blocker.
    (If you do not see the Tools menu, press the Alt key on your keyboard to display the menu bar.)
  2. Select Turn Off Pop-up Blocker from dropdown menu.
  3. Click Yes, if prompted confirmation of turning the pop-up blocker off.

Edge (20 and higher)

  1. Go to More Actions (...) icon and select Settings.
  2. Scroll down and select View Advanced Settings.
  3. Turn Block Popups to Off.

Firefox (Windows version 31 and higher)

  1. Go to the Tools menu and select Options.
    (If you do not see the Tools menu, press the Alt key on your keyboard to display the menu bar.)
  2. Click the Content icon on the top panel.
  3. De-select the checkbox to Block Pop-up Windows.

Firefox (OSX version 31 and higher)

  1. Go to the Firefox menu (top left) and select Preferences.
  2. Click the Content icon on the top panel.
  3. De-select the checkbox to Block Pop-up Windows.

Safari (6 and higher)

  1. Go to the Safari menu (top-left) and select Preferences.
  2. Click the Security icon.
  3. De-select the checkbox to Block Pop-up Windows.

Chrome (36 and higher)

  1. Go to the Chrome menu and select Settings.
  2. Click Show Advanced Settings at the very bottom of page.
  3. Click the Content Settings button in the Privacy section.
  4. Select Allow All Sites to Show Pop-ups in the Pop-ups section.
  5. Click OK to save changes.

Disabling Third Party Pop-up Blockers

If you changed the pop-up setting on your Web browser but new windows are still not showing, you may have another software installed that is blocking pop-ups.

Some of the common pop-up utilities are listed below. To learn more about how to configure these utilities, click on the provided link. If no link is provided, refer to the Help menu for the utility itself.

Need help? If you need assistance, contact the Blackboard Learn Helpdesk at bbhelp@northshore.edu.

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