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North Shore Community College
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You can print or download an official Program of Study Sheet for this program. This can help you track your progress through the program.

Office Support Certificate (OFC)
Program Course Descriptions

LA-ELECTIVE Liberal Arts Elective(s)
OFT101 Keyboarding and Word Processing
Pre: Communications Proficiency
This course will introduce and reinforce keyboarding techniques and speed and accuracy development. Basic word processing concepts will be introduced using the latest version of MS Word. Students will learn the word processing functions necessary to create and format business documents including letters, memos, tables, and reports. (3 hours of lecture per week)
OFT114 Business Communications
Pre: Communications Proficiency
This course is designed to prepare students to become effective communicators in business. Topics include a review of grammar and punctuation and techniques to improve reading, listening, speaking, and writing. Emphasis is on the composition of business correspondence and the ability to write clearly and concisely. The course will also include factors such as global communication, cultural diversity, ethics, and technology and their impact on business communication
OFT212 Administrative Office Procedures
BUS132 Business Workplace Seminar
Pre: 50% of Program Requirements
Students will gain first-hand knowledge of various career opportunities and gain an understanding of workplace expectations by participating in such activities as job shadowing, informational interviews, mentoring relationships and/or short-term job-site experiences. Seminar topics will include developing job search skills, researching job sites on the internet, preparing cover letters and a resume, participating in mock interviews, and identifying key characteristics/traits needed for success in the workplace.
OFT102 Advanced Keyboarding and Word Processing
Pre:Communications Proficiency and ability to Keyboard 35 wpm or OFT 101
This course continues to develop keyboarding and word processing skills. Major emphasis is placed on increasing speed and accuracy skills and producing various business documents from arranged, unarranged, handwritten, and rough-draft sources using MS Word advanced features.
OFT209 Information Transcription
Pre: OFT114 and OFT101 or OFT102 or OFT201
Provides the student with experience in transcribing business correspondence from taped dictation. Language arts skills, including spelling, punctuation, and grammar, are combined with advanced keyboarding and listening skills to develop transcription productivity of business documents. Emphasis is on business English, mailability, and production. Fulfills open elective.
OFT222 Spreadsheets and Presentation Graphics
Pre: Communication proficiency and OFT101 or OFT102
This course gives the student a working knowledge of the capabilities of Microsoft Excel and Microsoft PowerPoint application software using a case-oriented, problem-solving approach. Students will learn proper spreadsheet design elements including working with cells, creating formulas and functions, formatting worksheets, and generating charts. Students will also learn to create business presentations including working with text, graphics, sound, transitions, and animation. Strategies for delivering a powerful presentation will be included.
OFT226 Database and Calendar Management
Pre:Communication proficiency and OFT101 or OFT102
This course introduces the concepts and applications of database management software. Students will plan and create a database, build tables and enter data,design and execute queries, and generate reports using the latest version of Microsoft Access. Students will utilize Microsoft Outlook for transmitting business emails, maintaining contacts, and managing a calendar.Fulfills open elective.
North Shore Community College reserves the right to make changes in courses, program requirements, policies, and regulations as circumstances dictate. There is no guarantee that any listed course will be offered in any given semester.
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