Office Support Certificate (OFC)
Program Course Descriptions

This course will introduce and reinforce keyboarding techniques and speed and accuracy development. Basic word processing concepts will be introduced using the latest version of MS Word. Students will learn the word processing functions necessary to create and format business documents including letters, memos, tables, and reports. (3 hours of lecture per week)

This course is designed to prepare students to become effective communicators in business. Topics include a review of grammar and punctuation and techniques to improve reading, listening, speaking, and writing. Emphasis is on the composition of business correspondence and the ability to write clearly and concisely. The course will also include factors such as global communication, cultural diversity, ethics, and technology and their impact on business communication

Students will gain first-hand knowledge of various career opportunities and gain an understanding of workplace expectations by participating in such activities as job shadowing, informational interviews, mentoring relationships and/or short-term job-site experiences. Seminar topics will include developing job search skills, researching job sites on the internet, preparing cover letters and a resume, participating in mock interviews, and identifying key characteristics/traits needed for success in the workplace.

This course continues to develop keyboarding and word processing skills. Major emphasis is placed on increasing speed and accuracy skills and producing various business documents from arranged, unarranged, handwritten, and rough-draft sources using MS Word advanced features.

Provides the student with experience in transcribing business correspondence from taped dictation. Language arts skills, including spelling, punctuation, and grammar, are combined with advanced keyboarding and listening skills to develop transcription productivity of business documents. Emphasis is on business English, mailability, and production. Fulfills open elective.

This course gives the student a working knowledge of the capabilities of Microsoft Excel and Microsoft PowerPoint application software using a case-oriented, problem-solving approach. Students will learn proper spreadsheet design elements including working with cells, creating formulas and functions, formatting worksheets, and generating charts. Students will also learn to create business presentations including working with text, graphics, sound, transitions, and animation. Strategies for delivering a powerful presentation will be included.

This course introduces the concepts and applications of database management software. Students will plan and create a database, build tables and enter data,design and execute queries, and generate reports using the latest version of Microsoft Access. Students will utilize Microsoft Outlook for transmitting business emails, maintaining contacts, and managing a calendar.Fulfills open elective.